Refund & Cancellation Policy

Cancelling

Open Billing in your dashboard and cancel through the billing portal. Cancellation is always available and never requires contacting support.

When access ends

If you cancel during the trial, access continues until the trial end date and you are not charged the monthly price. If you cancel during a paid month, access continues until the end of that paid month.

Refunds

The $2.95 trial charge is generally non-refundable because access is granted immediately. If a monthly renewal was unintended and unused, contact admin@resumegrid.io within 14 days and we will review the request.

Your documents

Cancelling does not delete your saved documents. You can export or delete them yourself at any time.

Automated generator, not a storage service

Resumegrid is an automated resume builder and generator. It is not a permanent document storage or archival system. Uploaded source files are processed in memory and are not retained; generated download files are purged automatically 24 hours after creation. Keep your own copies of anything you need.

"As-Is" and "As-Available"

The service is provided "as is" and "as available", without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted availability, or the accuracy, completeness or results of any score, audit or generated content.

Limitation of liability

To the maximum extent permitted by law, Resumegrid and its operators will not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of data, opportunities, employment, profits or revenue. Our total liability for any claim is limited to the amount you paid us in the 30 days before the event giving rise to the claim.

User indemnification

You are solely responsible for ensuring you have the legal right to upload and process every file and piece of information you submit. You agree to indemnify and hold Resumegrid harmless from any claims, damages, losses or expenses arising from your content or your use of the service.